Mobile and VoIP Services
LinkCity offers services related to workplace and office mobility. Our services let you transfer the full functionality and range of services of company’s main office to another company office or to a separate user. In essence, this is a combination of a wide spectrum of IT activities and technologies of highest order.
Our professional staff is certified and qualified in the design and implementation of VoIP systems and solutions, with extensive experience in the integration of VoIP into our clients’ business processes and activities.
Our experience and professionalism delivers some key advantages to your business:
- increasing mobility and flexibility of your business, which inevitably promotes productivity and opportunities for growth;
- Expenditures for telecom operators are substantially reduced;
- Communication within the company is improved and eased;
- Better management and added functionality in the communication with clients and partners.
Mobile Workplace and VoIP Implementation
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Remote Office
When a new office that is different from the main office of the company is opened, the Remote Office service ensures that the full range of IT services and communication provided. The remote office connects to the main office through a VPN or a leased line in accordance with client’s needs and requirements.
LinkCity offers services for planning of the IT infrastructure, connection of the IT infrastructure with the main office, design and implementation stages, assessment of expected expenditures for equipment and materials, coordination and possible expected expenditures variations in accordance with company’s budget.
Major advantage of the Remote Office service is the centralized administration of all company offices while providing entirely identical services and functionalities by the main office and the remote offices, no need for specialized and costly IT personnel for the remote offices.
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Mobile Workplace
The Mobile Workplace service lets you get full access from every location to the functionality and services of main office – voice services, e-mail, database. Users can get access to the corporate IT infrastructure and systems by smartphone, tablet or notebook.
LinkCity provides connectivity, selection of mobile applications, security, tested and secure individual solutions that are suitable for a wide range of users. The Mobile Workplace service enables companies to meet the needs for mobility and yet to avoid the complications and the risks of installation, support, and security for out-of-office equipment. We design, implement, and administer this service so that costs are predictable and controlled.
VPN connections are the most efficient way your communications through through internet be secure and confidential. Mobile Workplace combined with the VPN technology provides your personnel with secure and encrypted connection to the company network at a good price through a standard internet connection.
Our qualified and certified professionals have extensive experience and are able to propose a complete implementation strategy for a mobile workplace.
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VoIP
LinkCity’s staff is qualified and certified in the implementation and administration of multilingual VoIP configurations. We are working with industry’s leading companies (Cisco, Avaya, 3CX) and with open source systems (Asterisk). We provide planned integration and connection to existing telephone systems and equipment and smooth transition to VoIP systems and equipment.
Preparation and Tuning of VoIP Infrastructure
To support VoIP, it is advisable that the network infrastructure is prepared and tuned so that voice transmission and data transmission are logically separated and no package confusion occurs. This is especially important if electricity for the telephone device is supplied by the network cable.
Audit of Used Infrastructure
LinkCity’s team is made of certified experts with extensive experience and high professional qualification. Our audit reports will provide you with detailed view over the VoIP potentialities of your IT Infrastructure and recommendations for functionality improvements as well.
After an audit of your infrastructure you receive detailed standardized system documentation, including a list of all hardware and software being used, and improvement recommendations for the individual case.
Call Centers
LinkCity has rich experience in building call centers of various scales and in the implementation of specialized call center applications, ERP and CRM systems. We can offer qualified personnel specialized in building, support and administration of call centers.
We offer individual solutions depending on the needs and size of companies.
